City of Ottawa Accessibility spotlight - December 2023

 

Mayor’s Annual Christmas Celebration

Come celebrate the holiday season at City Hall! Festive activities await you, including: Visit with Santa and Mrs. Claus in their very own cabin Roast marshmallows over a campfire Enjoy delicious hot chocolate and BeaverTails Live entertainment indoors! Admission to this sponsored event is a donation to the Ottawa Food Bank and you can also indulge in delicious BeaverTails for only $2 with all proceeds going directly to those in need. While all of the event spaces are fully accessible, please advise us of any other accessibility-related accommodation you may require by contacting 3-1-1 (TTY: 613-580-2401 or VRS: 613 580-2400). Additional information is available on the event webpage at Mayor’s Annual Christmas Celebration.

Snow Go & Snow Go Assist

With the arrival of ice and snow, Ottawa winters can be a challenging time for older adults and people with limited mobility. The City funds two programs, Snow Go and Snow Go Assist, which help older adults and people with disabilities with their snow removal. The City partners with nine community agencies to run these two programs. The Snow Go program matches snow removal contractors with older adults and people with disabilities to get their snow cleared. Residents pay the workers directly for their services. The Snow Go Assist program goes one step further and helps low-income older adults and people with disabilities with the cost of their snow removal. To be eligible for the Snow Go Assist program funding, applicants must:   Be an older adult of at least 60 years old or a person with a disability. Have a low-income and show proof (annual income below $36,075 if single and below $44,160 for a household of two persons or more)   Eligible residents may be reimbursed up to 50 per cent of snow removal costs to a seasonal maximum. To apply, contact the partnering local agency in your area. For a list of these agencies, please visit ottawa.ca/snowgo, call 3-1-1 (TTY: 613 580-2401) or call 613-580-2400 to contact the City using Canada Video Relay Service (VRS).

Winter maintenance reporting

The cold weather is officially upon us, and snow and ice will be here for the months to come. The City has several channels available to help you report winter maintenance-related requests and accessibility concerns.   Online Non-urgent requests, such as those that can wait for the next business day may be reported on Ottawa.ca. Here are some quick links to some of our popular winter topics: Winter road maintenance  Winter sidewalk maintenance  Gravel Shoulder  Area Between Road and Sidewalk (Easement)  For more information about our winter operations, please visit Ottawa.ca. Phone No access to the web or need to report a concern that requires immediate attention? Please call 3-1-1 or TTY 613-580-2401.