Wednesday, 5 August 2020

NEW In-branch services at select OPL branches, starting August 17

Select OPL branches will begin offering additional in-person services starting Monday, August 17.

New in-person services include browsing, use of public computers by appointment, and card registration.

Branches offering new in-person services

As of Monday, August 17, the following branches will be offering enhanced in-person services:
  • Alta Vista
  • Beaverbrook
  • Blackburn Hamlet
  • Carlingwood
  • Carp
  • Centennial
  • Cumberland
  • Elmvale Acres
  • Emerald Plaza
  • Greely
  • Greenboro
  • Main
  • Nepean Centrepointe
  • North Gloucester
  • Ruth E. Dickinson
  • Stittsville
  • St. Laurent
*North Gower
*Richmond
*Vanier
*These three branches will reopen on Monday, August 17 and offer enhanced in-person services.

Hours for these branches can be found on the Hours and Locations page of the OPL website.

Branches offering returns and holds pickup service

Due to space constraints, some branches will not offer the new in-person services, but will continue to offer returns and holds pickup service:

  • Rosemount (temporary location) will continue to offer curbside service.
  • Metcalfe Village branch will reopen on Saturday, August 15 with the following hours of operation: Saturdays, 10 am to 3 pm. It will offer contactless service.

Holds pickup is by appointment only at these locations, but items can be returned anytime during opening hours.

The Bookmobile will begin offering contactless returns and holds pickup service on Monday, August 17, with a modified schedule. No appointment is needed.

Closed Branches

The reopening dates for the following branches remain to be determined. Some of these locations were tentatively scheduled to reopen in August, but due to operational challenges in the context of COVID-19, they will remain closed for now.

  • Constance Bay, Fitzroy Harbour, Hazeldean, Manotick, Munster, OrlĂ©ans, Osgoode, Rideau, Rockcliffe Park, Sunnyside, Vernon, and the Kiosk.
Customers of these branches can access library services at nearby locations.

Health and Safety

Masks are required to be worn inside Ottawa Public Library branches, as per the Temporary Mandatory Mask By-law.

The health and safety of our customers and employees is our highest priority. For more information on health and safety, please visit our webpage on current in-branch services.

For additional details on current in-branch services, please visit BiblioOttawaLibrary.ca.

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