Wednesday 23 December 2020

Ottawa Public Library (OPL) Services During Provincial Shutdown Period

 Ottawa Public Library will be scaling back services in compliance with the provincial shutdown set to begin on December 26.
 
Services offered during the provincial shutdown period
 
Starting Monday, December 28, OPL will offer curbside returns and holds pickup at open branches and Bookmobile stops.

Delivery for Homebound Services customers in their own homes will continue during this period.

Customers will be able to return Library items and pick up holds without an appointment. Items can be returned during opening hours only. Customers must bring their library cards and will line up at the branch entrance to pick up their holds and return items. Employees will be available at the door to facilitate these services. We thank you for your patience as it may take employees time to retrieve and check out holds.

The hours of operation for open branches will remain the same, and holiday hours can be found on the OPL website. If you would like to pause, cancel, or manage your holds, you can do so in your online account.
 
Services unavailable during the shutdown period
 
As per provincial regulations, customers will not be allowed inside the branches during this time. In-branch services will not be available during the shutdown period.

In addition, ski passes and museum passes will not be available, and Kiosk Services at the Hunt Club-Riverside Park Community Centre will be closed.

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OPL continues to follow direction from the Province of Ontario and guidance from Ottawa Public Health to stop the spread of COVID-19 in our community.

If you have further questions, please contact InfoService at 613-580-2940 or InfoService@BiblioOttawaLibrary.ca.

We look forward to welcoming you back in the branches when we can do so!

Ottawa Public Library

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