Ottawa Public Library service changes effective January 10, 2022

Given the uncertainty of the pandemic and current staffing pressures, the Ottawa Public Library will be adjusting its hours of operation and modifying services as of Monday, January 10, 2022.  

These changes will provide customers with consistency in opening hours by avoiding the need for sudden closures to respond to fluctuating staffing levels.  

Below are the adjusted hours of operation and current branch services. 

Adjusted Hours of Operation 

Weekday hours of operation for most branches and Infoservice will be: 

• Monday: 10 am – 6 pm 
• Tuesday: 1 pm – 8 pm 
• Wednesday: 10 am – 6 pm 
• Thursday: 1 pm – 8 pm 

Friday, Saturday, and Sunday hours remain the same.  

Please visit the OPL website’s Hours and locations as of Monday, for modified hours at: 

• Constance Bay 
• Fitzroy Harbour 
• Greely 
• Munster 
• North Gower 
• Osgoode 
• Richmond 
• Rockliffe Park 
• Vanier 
• Vernon 

Bookmobile services and Homebound Services are not affected.   

Kiosk services will be operating at reduced hours in partnership with the Hunt Club Riverside Park Community Centre.  

• Tuesdays from 9 am to 8 pm 
• Thursdays from 12 pm to 8 pm 
• Fridays from 9 am to 3 pm 

 
Branch Services 

Customers will still be able to: 

• Browse and borrow collections 
• Pick up holds 
• Return materials 24/7 via book drops 
• Use public computers for one (1) hour 
• Get assistance from staff 
• Register for a new library card or renew memberships 
• Pay fees 
• Printing and lamination services 

The following services will be suspended: 
 

• Seating, study carrels and lounge areas 
• Chromebook-lending  
• In-branch use of newspaper and magazines  
• Creation spaces 

 
Customers may also notice a delay in services and receiving requested (hold) items.  
Customers with pre-booked public computer sessions will receive an email from OPL advising of the cancellation or modification of their booking to align with the new service hours. 
 
For the latest updates about current service levels at OPL, please visit our website  https://biblioottawalibrary.ca/en/current-branch-services. 
 
Thank you for your patience and support, 

The Ottawa Public Library